Creating a Quality Movement in Your Hospital
By Marcia Nelson, MD
Vice President for Medical Affairs
Enloe Medical Center
"We can stand still and fall behind, we can move forward and stay even,
or we can choose to lead and define the future."
These words by Dr. Arthur Dugoni served as a wake-up call and challenge to Enloe Medical Center in 2009. The organization had struggled through a three-year period marked by the medical staff’s vote of no-confidence in administration, four different acting hospital administrators in thirteen months, upheaval in surgical services with several tragic outcomes, three Immediate Jeopardy determinations, and regulatory agencies on-site nearly two-thirds of the time for months on end. This drama was played out in the local press and in coffee shops and businesses. The status quo had to change, and it had to change immediately. Read management article
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