Palmdale Regional’s ‘Rounding for Success’
By Julie MontagueDirector of Marketing
Palmdale Regional Medical Center
Palmdale Regional Medical Center started their "Rounding for Success" program to better connect upper management and directors to staff and patients. Rounding is simply a great tool of communication. Upper management and directors visit the units daily to speak briefly with staff members to ensure they are receiving the proper tools they need to do their jobs and to ensure they are being listened to. Staff members are also given the opportunity to voice any concerns they may have, or to convey positive comments that might help to motivate and inspire others.
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