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Director of Quality and Performance Improvement - Infection Control, Seattle, WA

Washington State Hospital Association


Seattle, WA

June 28, 2018

The Director, Quality and Performance Improvement is a full-time position, with the primary responsibility of providing guidance and leadership for our member hospitals through our Patient Safety Program. This position will be responsible creating processes to collect data and improve healthcare in designated areas, focusing on infection prevention along with other quality initiatives. The Director, Quality and Performance Improvement will lead complex projects including 150 hospitals, office practices, and other community partners utilizing best practices through Safe Tables (forums to share best practices) as well as play a vital role in guiding and developing implementation ready documents, toolkits to assist with implementation of new procedures or policies, tracking systems and data. This position interacts extensively with internal peers as well as with leaders from WSHA member organizations, and reports to the Senior Director, Patient Safety and Quality Partnerships.

Desired qualifications, skills, and abilities

  • Bachelor’s degree required, Master’s Degree preferred in healthcare, nursing or related field.
  • Certification in Infection Prevention and Control (CIC) preferred.
  • A minimum of seven (7) years of experience in a senior leadership position in a clinical or quality management capacity in a clinical setting with primary focus on infection prevention and control.
  • Expertise in measurement and improvement in areas for which this role is accountable, particularly infection prevention, infections prevention data analysis and NHSN definitions.
  • Demonstrated ability to lead and achieve rapid results on strategic initiatives.
  • Ability to develop, lead, and participate in partnerships and joint ventures with other organizations.
  • Develops programs to meet the needs of other states, systems, and rural health care settings.
  • Strong and varied clinical and operational experience.
  • Excellence in developing, managing and coaching staff.
  • Ability to develop organizational structures and manage staff to help achieve goals when working with important partners such as health care systems and Washington State Medical Association (WSMA) while being very lean.
  • Strong working knowledge of improving care processes, working with communities, and working with physicians in complex projects.
  • Excellent research capabilities in finding and sharing clinical best practices; must have prior experience gathering data, designing reports, and developing systems to collect and present data.
  • Strong team player able to coordinate multiple activities at one time.
  • Excellent customer/member relations skills as well as verbal and written communication skills.
  • Demonstrated ability to plan, research, develop, and deliver with very high satisfaction by members.
  • Experience working closely with groups composed of a variety of disciplines.
  • Understanding of change management and the impact of culture.
  • Proficient with MS office suite, including Outlook, Word, Excel. Extremely proficient with Powerpoint, and able to produce graphs, charts, and spreadsheets as needed.
  • Demonstrated ability to manage website content, and use web based tools.
  • Demonstrated experience with data base management.
  • Ability to gather, analyze and interpret data using computer software.

How to apply

If you have the skills and abilities listed above, feel that you would be a good fit for this position and would like to be part of this exceptional organization, please apply to our career center at the link below for immediate consideration.

If the link does not work, you can also apply through our website at No calls please. WSHA is an Equal Opportunity Employer.

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