First few Article Sentences
The leadership behaviors of an organization’s management have a profound impact on business outcomes. In healthcare – as in all industries – leaders’ skills affect employee engagement, which influences productivity and impacts the bottom line. Because leadership behaviors can be measured and improved, organizations can increase employee engagement and impact productivity by investing in leadership skill development at all levels of the organization.
In a hospital setting, leadership behavior also impacts the quality of care delivery. Because of the undisputed relationship between leadership behavior and employee engagement, hospitals following best practices in healthcare delivery systems emphasize the development of leadership skills, including self-management and communications proficiency. Investment in the development of these core skills affects a manager’s ability to lead effectively on a daily basis toward achieving an organization’s goals.